(800) 737-2787 ( USA )   (760) 744-0700 ( USA - International )   (770) 614-7443 ( Diamond Antenna Division )  |   rfp@rfparts.com  |   435 S. Pacific St. San Marcos, CA 92078

Privacy & Security

Privacy Notice
This privacy notice discloses the privacy practices for rfparts.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

Cancellation and refund information

Credit or debit cardYour credit or debit card will not be charged prior to shipment or cancellation of order. Your card issuer may have placed an authorization hold that may temporarily reduce the available balance in your account. Any hold placed on your account will be removed according to your card issuer's policy. Please contact your financial institution for more information.  RF Parts Co does not take any funds from your account until the items are shipped.  It will show on your statement, but we do not receive any funds until items are shipped.  If you cancel order when using credit or debit card, you will have to contact your bank.

Out of Stock:  If a Product you order is out of stock at time of order placement, you may elect to have it shipped on a subsequent shipment. Except as otherwise provided on the Site, additional shipping charges will apply to each shipment. Backorders will be held based on your request.

Information Collection, Use, and Sharing:

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


Your Access To and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.


Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


If you feel RF Parts is not abiding by this privacy policy, contact us immediately via telephone at 1 800 737 2787 or email at customerservice@rfparts.com.

We reserve the right to ship or not ship any product at any time for whatever reason!